Refund Policy

1. Overview

Bohuroopi Connect aims to provide a transparent and fair experience for all users. This policy outlines the conditions under which refunds may be issued for payments made on our platform.

2. Subscription Payments

Payments for premium subscriptions (Hirer Unlocks or Talent Boosts) are generally non-refundable once the service has been activated.

3. Refund Eligibility

Refunds may be considered in the following exceptional cases:

• Duplicate payments made due to technical errors.
• Failure to provide the promised digital service (e.g., contact unlock not functioning after payment).
• Unauthorized transactions reported within 24 hours of the charge.

4. Non-Refundable Items

No refunds will be issued if:

• A user violates our Terms of Service and their account is suspended.
• A hirer is unable to finalize a deal with a talent after unlocking their contact details.
• The user simply changes their mind after purchasing a plan.

5. Refund Process

To request a refund, please email us at contact@bohuroopi.com with your transaction ID and the reason for the request. We will review your request and respond within 5-7 business days.

6. Dispute Resolution

If you have any issues with a payment, we encourage you to contact us directly before initiating a chargeback with your bank. We are committed to resolving all legitimate concerns amicably.